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1 – 10 of 53M.Z. Jali, S.M. Furnell and P.S. Dowland
The purpose of this paper is to assess the usability of two image‐based authentication methods when used in the web‐based environment. The evaluated approaches involve clicking…
Abstract
Purpose
The purpose of this paper is to assess the usability of two image‐based authentication methods when used in the web‐based environment. The evaluated approaches involve clicking secret points within a single image (click‐based) and remembering a set of images in the correct sequence (choice‐based).
Design/methodology/approach
A “one‐to‐one” usability study was conducted in which participants had to complete three main tasks; namely authentication tasks (register, confirm and login), spot the difference activity and provide feedback.
Findings
From analysing the results in terms of timing, number of attempts, user feedback, accuracy and predictability, it is found that the choice‐based approach is better in terms of usability, whereas the click‐based method performed better in terms of timing and is rated more secure against social engineering.
Research limitations/implications
The majority of participants are from the academic sector (students, lecturers, etc.) and had up to seven years' IT experience. To obtain more statistically significant results, it is proposed that participants should be obtained from various sectors, having a more varied IT experience.
Practical implications
The results suggest that in order for image‐based authentication to be used in the web environment, more work is needed to increase the usability, while at the same time maintaining the security of both techniques.
Originality/value
This paper enables a direct comparison of the usability of two alternative image‐based techniques, with the studies using the same set of participants and the same set of environment settings.
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Dan Bouhnik, Nurit Reich and Noa Aharony
The study focuses on adolescents and the influence the big five great personality traits – extroversion, agreeableness, neuroticism, openness to experiences and conscientiousness…
Abstract
Purpose
The study focuses on adolescents and the influence the big five great personality traits – extroversion, agreeableness, neuroticism, openness to experiences and conscientiousness – on self-disclosure. These personality traits, combined with the ability to cope with stress, determine the degree of threat felt by an individual towards their information, their evaluation of their personal ability to keep their information secure, and their willingness to secure information.
Design/methodology/approach
Five questionnaires relating to the big five personality traits, self-disclosure, cognitive assessment, self-efficacy and IS awareness were distributed among 157 adolescents.
Findings
Readiness for IS. Furthermore, the study showed that the more ostentatiousness, agreeable, goal oriented and open the subjects are, the lower they will evaluate the threat to their information. A relationship was also revealed between the subjects' agreeableness, goal orientation and their information threat assessment. It was also found that the more extroverted, agreeable, conscientious and the more inclined to self-disclosure, the higher they evaluate their self-ability to handle threats to their information.
Originality/value
For IS behavior to become second nature to adolescents they must first be educated and trained to do so. Knowing what motivates them and, on the other hand, what hinders them, to practice IS can help build training models for teachers which may be adapted according to their personal traits, thus getting the most out of such programs.
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Phishing is essentially a social engineering crime on the Web, whose rampant occurrences and technique advancements are posing big challenges for researchers in both academia and…
Abstract
Purpose
Phishing is essentially a social engineering crime on the Web, whose rampant occurrences and technique advancements are posing big challenges for researchers in both academia and the industry. The purpose of this study is to examine the available phishing literatures and phishing countermeasures, to determine how research has evolved and advanced in terms of quantity, content and publication outlets. In addition to that, this paper aims to identify the important trends in phishing and its countermeasures and provides a view of the research gap that is still prevailing in this field of study.
Design/methodology/approach
This paper is a comprehensive literature review prepared after analysing 16 doctoral theses and 358 papers in this field of research. The papers were analyzed based on their research focus, empirical basis on phishing and proposed countermeasures.
Findings
The findings reveal that the current anti‐phishing approaches that have seen significant deployments over the internet can be classified into eight categories. Also, the different approaches proposed so far are all preventive in nature. A Phisher will mainly target the innocent consumers who happen to be the weakest link in the security chain and it was found through various usability studies that neither server‐side security indicators nor client‐side toolbars and warnings are successful in preventing vulnerable users from being deceived.
Originality/value
Educating the internet users about phishing, as well as the implementation and proper application of anti‐phishing measures, are critical steps in protecting the identities of online consumers against phishing attacks. Further research is required to evaluate the effectiveness of the available countermeasures against fresh phishing attacks. Also there is the need to find out the factors which influence internet user's ability to correctly identify phishing websites.
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Nura Sani Yahaya, Mohd Razani Mohd‐Jali and Jimoh Olajide Raji
This study examines the role of financial development and its interaction with corruption in the environmental degradation of eight Sub-Saharan African countries from 2000–2014.
Abstract
Purpose
This study examines the role of financial development and its interaction with corruption in the environmental degradation of eight Sub-Saharan African countries from 2000–2014.
Design/methodology/approach
The study utilizes Pedroni cointegration and fully modified ordinary least squares (FMOLS) techniques for the estimation of the models.
Findings
The results of the cointegration test reveal that there exist long-run relationships among the variables in the model with the interaction of financial development and corruption, and in the model without interaction. The FMOLS estimates show that in the former model, the interaction of financial development with corruption is positively significant in determining the level of environmental degradation in those countries. Moreover, in the latter, financial development, trade openness, and corruption have a positive effect on their environmental degradation
Research limitations/implications
Unavailability of data, the study was limited to only eight Sub-Saharan African nations
Practical implications
The finding that financial development and its interaction with corruption have an adverse effect on the environments of the Sub-Saharan African countries implies the need to focus on how efficient credits are being allocated in those countries. For better management of environmental quality, this may require the implementation of policies that enhance credit allocation to users with energy-efficient technology and appliances that promote the quality of environments. In addition, stringent policies could be embarked upon to curtail all acts of corruption in the region for an efficient credit allocation and a better environment in the development of Sub-Saharan African society.
Originality/value
The dearth in empirical studies on the Sub-Saharan African countries motivates this study. In particular, little is known about the interaction effect of corruption and financial development on the environmental degradation of those countries, as the work on this is limited in the existing literature.
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Iris Xie, Rakesh Babu, Shengang Wang, Hyun Seung Lee and Tae Hee Lee
This study aims to investigate the perceptional differences of key stakeholders in assessing the Digital Library Accessibility and Usability Guidelines (DLAUG), in which design…
Abstract
Purpose
This study aims to investigate the perceptional differences of key stakeholders in assessing the Digital Library Accessibility and Usability Guidelines (DLAUG), in which design information is created and organized by types of help-seeking situations, to support blind and visually impaired (BVI) users. The stakeholders consist of BVI users, digital library (DL) developers and scholars/experts. The focus is on the identification of types of situations in which BVI users and developers show significant perception differences of DLAUG’s relevance, clarity and usefulness than the other two groups, respectively, and the associated reasons.
Design/methodology/approach
An in-depth survey was conducted to examine the perceptions of 150 participants representing three groups of key DL stakeholders: BVI users, DL developers and scholars/experts. Both qualitative and quantitative analyses were applied.
Findings
The results show that BVI users and developers had significant perception differences of the relevance, clarity and usefulness of the DLAUG than the other two groups held on five situations, mainly because they played distinct roles in the development of DLs with differing goals and expectations for the DL design guidelines.
Originality/value
This is the first study that considers different DL stakeholders to assess DL guidelines to support BVI users.
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Previous studies on leadership quality – staff turnover relationship – have been performed mainly in Western contexts. More empirical evidence is needed to understand the nature…
Abstract
Purpose
Previous studies on leadership quality – staff turnover relationship – have been performed mainly in Western contexts. More empirical evidence is needed to understand the nature of the relationship between the quality of leadership and staff turnover in a non-Western context in general and in the Middle East in particular. Thus, this study has two objectives: to examine the impact of leader-member exchange (LMX) on staff turnover intentions in the United Arab Emirates (UAE) and to test the mediating impact of role conflict, job satisfaction, and organizational commitment on the LMX-turnover intentions relationship. The paper aims to discuss these issues.
Design/methodology/approach
Data were collected from 241 employees working in 15 different service and industrial product organizations operating in Dubai. A structured questionnaire containing standard scales of LMX, role conflict, job satisfaction, organizational commitment, turnover intentions, and some demographic variables was used. After testing scales reliability and validity, the proposed hypotheses were tested using a series of separate hierarchical regression analyses.
Findings
Consistent with Western studies, the study revealed that LMX played a functional impact on staff turnover intentions. Moreover, role conflict was found to play a partial role in mediating the influence of LMX on turnover intentions. Similarly, job satisfaction and organizational commitment were found to partially mediate the relationship between LMX and turnover intentions.
Research limitations/implications
The limitations of common method variance and same source bias are discussed in light of implications for future research. Nevertheless, the results show that leaders need to monitor the quality of exchange between themselves and their followers to ensure high-quality relationships are maintained.
Practical implications
The study has implications for reducing staff turnover. In general, enhancing LMX can result in lower level of employee turnover intentions. Also, managers should improve staff job satisfaction and organizational commitment in order to enhance the impact of LMX on reducing turnover intention. In addition, UAE managers should reduce role conflict in order to improve the impact of LMX on turnover intention.
Originality/value
Previous studies on leadership quality – staff turnover relationship – have been performed mainly in Western contexts. This study is considered to be the first study to examine the mediating role of role conflict, job satisfaction, and organizational commitment on the relationship between LMX and turnover intentions in the Middle East.
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Bing Zhu, Suwanna Kowatthanakul and Punnaluck Satanasavapak
The rapid growth of e-commerce has encouraged online retailers to adapt to the purchase behaviour of Generation Y consumers. For this purchase, the purpose of this paper is to…
Abstract
Purpose
The rapid growth of e-commerce has encouraged online retailers to adapt to the purchase behaviour of Generation Y consumers. For this purchase, the purpose of this paper is to investigate Generation Y online consumer repurchase intention in Thai context based on Stimuli-Organism-Response (SOR) model.
Design/methodology/approach
Data were used to test the hypotheses that Generation Y consumer online response is influenced by online environment cues and organism. In total, 401 questionnaires were collected in Bangkok through judgemental sampling and convenient sampling. SPSS 24 was used to analyse Generation Y consumers’ demographic information and reliability test. Amos 24 was utilized to examine measurement model and structural equation model.
Findings
The findings finally revealed that website security presents the strongest influence on Generation Y consumers trust. Also, online promotion possesses the weakest association with Generation Y consumers trust. More importantly, Generation Y consumer online repurchase intention is positively influenced by the degree of trust they have towards websites. The implications of the findings for marketers are discussed.
Research limitations/implications
The empirical data are limited to generate findings from a limited number of Generation Y consumers in Bangkok only. Also, the study limits itself to explore only inter-relationship in the scope of SOR.
Practical implications
It is suggested that in order to draw attention from and retain Generation Y consumers, online retailers should aim at strengthening trust-building in the online buyer–seller context as well as a dynamic promotional campaign. Moreover, a constellation of relevant marketing strategies is recommended.
Originality/value
Since there is a lack of implementation of SOR model based on the Thai context, this paper fills the gap by illustrating how SOR works in Thailand with updating findings.
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Manisha Seth, Deepa Sethi, Lalit Kumar Yadav and Nishtha Malik
This study aims to analyze the impact of ethical leadership on organizational citizenship behavior and turnover intention of employees working in the financial sector, considering…
Abstract
Purpose
This study aims to analyze the impact of ethical leadership on organizational citizenship behavior and turnover intention of employees working in the financial sector, considering procedural justice as a mediator.
Design/methodology/approach
Data was collected from 306 employees working in the financial sector (banking, insurance and mutual fund) in India. The data was collected in two phases to avoid common method bias by using standardized close-ended questionnaires. Data for this study was assessed using Smart Partial Least Square (PLS) 3.
Findings
The results show that ethical leadership is significantly associated with procedural justice, organizational citizenship behavior and turnover intention. Further procedural justice acts as a mediator between ethical leadership and organizational citizenship behavior; also between ethical leadership and turnover intention.
Originality/value
The research contribute in understanding the role of procedural justice as a mediator between ethical leadership and organizational citizenship behavior and turnover intention for the employees working in the financial sector in India.
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This paper compares the web accessibility of Indian museum websites assessing the level of compliance to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1). The study aims to…
Abstract
Purpose
This paper compares the web accessibility of Indian museum websites assessing the level of compliance to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1). The study aims to assess the accessibility of Indian museum websites in terms of their severity.
Design/methodology/approach
The accessibility evaluation of 11 Indian museum websites was conducted using Siteimprove Accessibility Checker (SAC), an automated website testing tool.
Findings
The study results indicate that the mean conformance score for the Indian museum websites for level A was 19.27, while for level AA and AAA, it came out to be 2.63 and 4.09, respectively, with the highest severity scores for error (16.3) followed by review (5.81) criteria and warning (3.81). The major findings indicate that the websites of Indian museums poorly conform to web accessibility guidelines.
Practical implications
The study's findings will assist the museum's website creators, managers and administrators in determining the level of conformity as per standard accessibility guidelines helping them make strategic decisions to improve the accessibility.
Originality/value
Most of the studies available in the field of website accessibility range from the web accessibility of educational institutions, tourism websites, municipal websites and ministerial websites, but there are very few studies investigating the accessibility of museum websites. A quantitative evaluation of different aspects of accessibility was conducted in the study, which can pave the way for the better design of web sites by addressing deficiencies.
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Subhajit Panda and Rupak Chakravarty
The purpose of this paper is to investigate and identify the status of Web Content Accessibility Guidelines (WCAG) conformance levels (A, AA, AAA) and accessibility status in…
Abstract
Purpose
The purpose of this paper is to investigate and identify the status of Web Content Accessibility Guidelines (WCAG) conformance levels (A, AA, AAA) and accessibility status in terms of Severity (Error, Warning and Review) and Responsibility (Editor, Webmaster and Developer) of Indian Institutes of Technology (IIT) Library websites based on Siteimprove Software-as-a-Service (SaaS) platform.
Design/methodology/approach
The library websites of IITs were tested using Siteimprove web-tool to gather details pertaining to W3C's WCAG 2.1 standards. The data thus obtained were then visualized using spreadsheet software for greater insight. A partial correlation test was also done to assess the relationship between the three conformance levels.
Findings
The study could identify significant accessibility-related limitations of the IIT library websites concerning the three WCAG 2.1 conformance levels A (max IIT Bombay), AA (max IIT Dhanbad (ISM)) and AAA (max IIT Gandhinagar and IIT Varanasi (BHU)), Severity and Responsibility. A positive linear relationship exists amongst these conformance levels. The mean value of conformance levels were found to be 18.3 (A), 2.2 (AA) and 3.1 (AAA); Severity scores were found to be 14.4 (Error), 3.9 (Warning) and 5.2 (Review); and Responsibility scores were found to be 6 (Editor), 9.3 (Webmaster) and 8.3 (Developer), respectively.
Practical implications
The study highlights the comparative picture of accessibility issues and conformance levels of the IITs' library website homepage with the help of results derived/based on Siteimprove Accessibility Checker. The findings of the study reveal that though the library website of IITs' in India possess a well-designed and easily navigable website homepage as far as their accessibility for VIPs is concerned, there are several issues that are still to be resolved.
Social implications
World Intellectual Property Organization's (WIPO) Marrakesh VIP Treaty (MVT) and the W3C's WCAG cater to the requirements and rights of the persons with vision-related disability of accessing information and knowledge building a steeper and deeper knowledge divide. Identifying and rectifying the shortcomings in the library websites will bridge the accessibility-divide and make the society more inclusive.
Originality/value
No previous study could be identified evaluating the accessibility issues of the library website of Indian IITs focussed on vision-disabled persons using Siteimprove. The methodology and approach of this paper have value in terms of reusability and reproducibility facilitating future studies.
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